Welcome to the new Support Center. This site is meant to provide easy answers to users with technical questions on our products and services. All articles are fully searchable, so feel free to get started by using the search bar. You can also browse by the product you are using.
- Have a question about NDS? Check out: NDS Support Home
- Have a question about our Membership Portal? Check out: Membership Support Home
- Have a question about Training Academy? Check out: Training Academy Support Home
If you need to communicate with someone at our Helpdesk (either to report a bug, requests technical assistance, or request a new feature), please click the "Help" button at the bottom of the screen. Fill out the form (be sure to note the product you are using and how to reach you) and someone from our team will be in touch soon. Additional ways of contacting the Helpdesk are below.
Information about National Data System for Child Care (NDS) Technical Support
It is the policy of the National Data System for Child Care Technical Support to only provide support to representatives of the licensed agency.
Monday through Friday -- 10:00 a.m. Eastern Time to 5:00 p.m. Eastern Time; closed on federal US holidays.
Toll Free Telephone Number: 1-866-789-7590
Training Resources: NDS Training Videos